At BYTES BEET LLC, we strive to provide quality products and a positive shopping experience. This Return & Refund Policy explains how returns, refunds, and exchanges are handled in accordance with standard U.S. e-commerce practices.
1. Returns & Refund Requests
Customers may request a return or refund for eligible items by following the guidelines outlined in this policy.
All requests must be approved before items are returned.
2. Eligibility for Returns & Refunds
To be eligible for a return or refund:
Items must be unused, unworn, and in original condition
Items must be returned in original packaging
Requests must be submitted within 21 days of delivery
Proof of purchase (order number or receipt) is required
Returns that do not meet these conditions may not be approved.
3. Non-Refundable Items
The following items are not eligible for return or refund:
Items damaged due to misuse, mishandling, or normal wear
Items returned after the 21-day return window
Custom-made, personalized, or made-to-order products once production has started, as these items cannot be resold
4. Refund Approval Process
Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
Approved refunds are processed promptly after inspection.
5. Refund Method & Timing
Refunds are issued to the original payment method used at checkout
Depending on your payment provider, refunds may take 5–7 business days to appear in your account
Processing times may vary by bank or payment service.
6. Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us immediately.
We will provide instructions for a replacement or refund at no additional cost to you.
7. Order Cancellations
Orders may be canceled before shipment
Once an order has shipped, it must follow the standard return process outlined in this policy
8. Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect
Original shipping charges (if applicable) are non-refundable
9. Customer Support
For return or refund assistance, please contact us:
BYTES BEET LLC
📧 Email: support@bytesbeet.store
📞 Phone: +1 (201) 440-2690
🕘 Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
10. Updates to This Policy
We reserve the right to update or modify this Return & Refund Policy at any time.
Any changes will be posted on this page with an updated effective date.
11. Return Address
All approved returns should be sent to:
BYTES BEET LLC
📍 910 W Santa Fe Ave
Grants, NM 87020
United States